Reference

soda88 Privacy Policy for Your Account

Our soda88 Privacy Policy explains what we collect during account creation, phone verification and wallet use, including records linked to DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record detailsRequest paths
soda88 soda88 Privacy Policy for Your Account
CONTACT ROUTES

Get Privacy Answers Near Account Help

A clear support path helps when your account record or wallet status needs explanation.

Account request Use the account help route to ask which personal details we hold, why a phone check appears, or how to correct a name or contact detail.
Wallet receipt For DANA, OVO, GoPay or QRIS questions, share the transaction reference and date through support. We use that record to check status without requesting your wallet secret.
Privacy change Ask support about access, correction, deletion or consent choices. We may need account verification first, because privacy requests must reach the right account holder.
DATA HANDLING

How Your Data Follows Each Account Step

We connect each data practice to a visible account action rather than collecting details without a purpose.

Account details

We use your submitted contact and account details to create the account, send account messages and respond to privacy requests. Keeping them accurate helps us match support with the right record.

Phone verification

Before account access, a phone verification step may connect your number with the account record. This helps us distinguish an authorised sign-in from a request made by someone else.

Device signals

When you move between a mobile browser and desktop, we may record device and sign-in signals for account protection. These signals support checks and are not your wallet password.

Cookies

Cookies can remember session choices and help us understand whether a page request belongs to an active account. You can manage browser cookie settings, though some account steps may then need repeating.

Retention period

We retain account, support and transaction references only for the operational, security and legal purposes described in the Privacy Policy. The period can differ by record type and request status.

Change requests

To request correction, access or deletion, contact support with your account details and the specific record involved. We verify the request first, then explain any reason a record must remain.

Privacy Policy Answers for soda88

These Privacy Policy answers focus on the account actions you are most likely to check before opening an account or contacting us. They cover wallet records, device use, phone verification, cookies and requests to change personal data. If your situation is not listed, use the account help route with the smallest useful set of details.

It covers account creation, phone verification, sign-in signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number for the account verification step and to connect access requests with the correct account. We do not ask for your wallet PIN during this process.

Yes. The Privacy Policy explains how we use DANA and QRIS references, along with OVO, GoPay, bank transfer and virtual account records, to check account-linked payment status.

Yes. Contact support from your account where possible, identify the detail that is wrong, and complete account verification. We will explain the next step and any record-specific restriction.

Cookies can preserve a session and selected settings when you use a mobile browser. Browser controls let you change cookie choices, although some account actions may require another sign-in.

Retention depends on the type of record and the operational, security or legal reason described in the Privacy Policy. Contact support if you need the period for a specific record.

You can submit a deletion request through support. We verify account ownership first and explain whether a transaction, security or legal record must remain for a stated purpose.